A 4,000-person bank's first AI governance framework
The bank was adopting GenAI and automation with no AI governance at all. I designed the framework that every AI initiative now passes through.
AI governance infrastructure, bank-wide
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Context
A Ghanaian bank with 4,000+ staff, a fast-growing automation pipeline and a first GenAI deployment on the way. No AI policy, no risk tiering, no named owners.
What I owned
Framework design end to end, and the governance gates inside the Centre of Excellence operating model.
Approach
- Aligned the structure to ISO/IEC 42001 so it could later be certified
- Put Risk, Compliance and Internal Control gates at intake, not at go-live
- Risk-tiered every use case before build
Execution
- Ethical AI principles and compliance standards adopted bank-wide
- Intake and assessment framework embedded in the CoE pipeline
- Phased roadmap rule: high-risk agentic features deferred until controls exist